A few months ago I changed my Flickr password so that a friend could upload some shots to it. A couple of months later I find I’ve forgotten that password and trying to remember all my secret details from Yahoo! is just a nightmare. I had my Yahoo! email address for several years and I wasn’t sure when or where (I was living) when I signed up – oh just to make this clearer Flickr uses Yahoo! login system :)
Yahoo! were no help either, they wanted exact details and would reject anything that didn’t match. Plus I wasn’t allowed to provide a list of possible matching details it had to be right on every detail otherwise it would be rejected. I can understand the security but this was getting a pain in the arse, especially as I could retrieve my user name to my usual email address without any trouble (why couldn’t you send a reset there!?!?!). On top of all this they wanted the details sent to their offices in California either by mail or fax, boo!
Step back to Flickr who kindly send an email to my registered email address asking me to detach my Yahoo! account from my Flickr account. Hooray I could then sign up with a new Yahoo! account and reattach my Flickr account to this new login.
After waiting at least a week each time for Yahoo! to reply Flickr got this all sorted within 2-3 hours!
Well done Flickr, thankfully you’re out there looking after your customers :)
Now for everyone’s boredom here’s yet another link to my Flickr account